Privacy Policy

What Information We Collect

BacklineOS collects information you provide directly to us, including your name, email address, phone number, and venue details when you create a booking. We also collect information about your gigs, performances, and financial transactions to help you manage your business.

How We Use Your Information

We use your information to:

  • Provide and improve the BacklineOS service
  • Send you notifications about your bookings and payments
  • Generate invoices and financial reports
  • Help you communicate with clients and performers
  • Ensure the security of your account

Data Security

We take data security seriously and use industry-standard encryption to protect your information. Your passwords are never stored in plain text, and all data is transmitted securely.

Sharing Your Information

We do not sell your personal information. We may share information with service providers who help us operate BacklineOS, such as email and payment processors. These partners are required to keep your information confidential.

Your Rights

You have the right to access, update, or delete your personal information at any time. Contact us at support@backlineos.app if you'd like to exercise any of these rights.

Changes to This Policy

We may update this policy from time to time. We'll notify you of significant changes via email or through the app.

Last updated: 10/9/2026